Frequently asked questions

The Norfolk Smoking Service is a support program designed to help individuals quit smoking through personalised plans, coaching support, and access to resources like nicotine replacement therapy.

You can access the service by visiting the website referral page (add link), calling the helpline, or visiting local health centres that offer the service. You can also discuss your options with your GP or local pharmacy.

Yes, the Norfolk Smoking Service is free for residents of Norfolk. Some medications or therapies may have a cost, but many are available at a reduced rate or free of charge.

The service offers one-on-one support, group support sessions, telephone support, and online resources. They also provide access to nicotine replacement therapies and prescription medications.

The service has a high success rate, with many participants successfully quitting smoking. The combination of personalised support and access to therapies significantly increases the chances of quitting.

Absolutely. The service is designed to support individuals regardless of their past attempts. Each quit attempt is a step closer to success, and the service tailors support to your specific needs.

During your first appointment, a trained advisor will discuss your smoking habits, reasons for quitting, and any previous quit attempts. They will then help you create a personalised quit plan.

Some people may experience withdrawal symptoms such as irritability, cravings, and difficulty concentrating. The service provides strategies and support to manage these symptoms.

The duration of support varies based on individual needs. Typically, the service offers support for up to 12 weeks.

Those people who are pregnant are eligible for the service; however, there is now a specialist maternity pathway for pregnant smokers. Please discuss your options with your midwife or GP.